Craig EckstromFounder & Principal

Craig Eckstrom
areas of expertise
  • Revenue Generation
  • Business Strategy  
  • Sales Leadership
  • Sales Strategy & Operations
  • Channel Optimization
  • BA, Business Administration, Westminster College

Craig is a results-driven sales and business operations leader with extensive market-making, start-up, and turn-around expertise. He has played key leadership roles at eBay, PayPal, Bill Me Later, American Express, Forter, CommerceHub and Checkfree Corporation.

As a consultant, he is recognized as a “go-to” talent builder with agility to drive Business Strategy & Planning, Sales Operations & Channel Optimization. He has proven leadership skills and a track record of building high-performance sales cultures to disrupt traditional ecosystems with mobile & ecommerce and technology solutions.

Following the successful billion dollar acquisition of Bill Me Later, where he led revenue generation to support the company’s meteoric growth, Craig was tapped by eBay to lead PayPal’s enterprise-wide NA sales organization. He was responsible for North America’s growth engine that consisted of a 200+ person B2B sales and partner organization   Teams under his leadership included large-enterprise, mid-market, SMB telesales, relationship management, distribution partners, product marketing, and client integration.

Craig drove new sales initiatives that tripled SMB telesales revenue in 3 years by building outbound sales team and lead-generation capabilities.  The team redesigned the sales process and sales commission plans, and expanded multi-site facilities with 100 sales agents. It deployed partner strategies resulting in 30% YOY growth by creating mobile partnerships with top-tier integrators and deploying consistent checkout flow and funnel optimization.

Sales Diagnostics offers sales and marketing leaders with outstanding track records in building and operating profitable sales organizations.

In leadership roles, Craig delivered experience and expertise at ecommerce companies, including Forter, CommerceHub, and Checkfree to develop business strategy, build high-performance sales teams, infrastructure and systems to attack the market and maximize revenue.

How can we help you?

Contact us at Sales Diagnostics to submit a business inquiry online.

Build the best sales process to drive the most sales.